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Our limited warranty
Repair Warranty in plain English.
Done by the owner, a certified master technician. Not a sub-contractor.
Every repair Tom does is backed by a limited warranty. Here’s exactly what it covers, how long it lasts and how to use it, with no fine print surprises.
- 60 days on labor
- 60 days on all parts
- 6 months on OEM parts, through the manufacturer
- Covers the same issue we repaired
Owner does every repair
6 months on OEM parts
Ask Tom · Free advice
Got a warranty question? Just call me.
I’m happy to answer your questions over the phone, free. Sometimes I’ll tell you honestly that it’s not worth repairing. If you need a visit, I’ll be the one who comes out.
— Tom, Owner & Certified Master Technician
The terms
What our limited warranty covers.
Three numbers to remember.
If the same issue comes back within 60 days, the labor is covered.
Every part Tom installs is covered for 60 days.
OEM (factory) parts carry a 6-month warranty through the manufacturer.
Garbage disposal replacements come with a 1-year factory warranty from KitchenAid. See our disposal special →
Good to know
It’s a limited warranty, not a blanket one.
The warranty covers the repair we did, not the whole appliance.
The same issue we repaired
If the problem we fixed comes back within the warranty period, call or text Tom and he’ll come back to take care of it.
A different part failing later
For example, if we replace your ice maker and the fan motor goes out later, that’s a new repair, not a warranty claim.
Call or text Tom first
Tell Tom what’s happening and he’ll tell you honestly whether it’s the same issue. (210) 209-3029
“If a repair isn’t worth the money, I’ll tell you, even if it means I don’t get the job.”Tom · Owner, Tomtecki Appliance Repair
Reviews
What customers say about Tom.
“We have used Tom for several repairs. He is prompt, reliable, highly skilled, a great communicator and very reasonably priced. We keep his number handy knowing we will probably need him again. We give him our highest recommendation.”
“Tom has never failed to diagnose & repair my appliances quickly and perfectly. He is professional, fast, and thorough.”
Warranty FAQ
Warranty questions.
What does your warranty cover?
Every repair comes with a 60-day limited warranty on labor and all parts, and OEM parts carry a 6-month warranty through the manufacturer. It covers the same issue we repaired.
Is it a limited warranty?
Yes. It covers the specific repair we did, not the whole appliance. If a different part fails later, for example the fan motor goes out after we replaced your ice maker, that’s a new repair.
What’s the difference between “all parts” and “OEM parts”?
Every part Tom installs is covered for 60 days. OEM parts are factory parts made for your brand, and they carry a longer 6-month warranty through the manufacturer.
How do I use the warranty?
Call or text Tom at (210) 209-3029, Monday to Friday, 8am to 8pm. Tell him what’s happening and when the repair was done.
What about garbage disposals?
Our $329 disposal special includes a new KitchenAid disposal with a 1-year factory warranty.
Discounts
Appliance repair discounts: save up to $25.
Our labor is already priced fairly. These discounts come off the top of it, as a thank-you.
How it works: mention your discount when you book or call (210) 209-3029. One discount per repair. Applies to labor only, not parts or the diagnostic fee. Discounts can’t bring labor below our $145 minimum.
Ready when you are
Appliance broken? Let’s get it fixed.
Book online in a minute, or call and talk to Tom directly. You’ll get an honest answer and an upfront price before any work starts.
- $79 diagnostic, free with any repair
- Mon–Fri, 8am–6pm
- 60-day limited warranty + 6 months on OEM parts
We come to you!
Tom brings the tools and parts right to your kitchen or laundry room. No hauling heavy appliances anywhere.
Check your zip code →Serving North-Central San Antonio
5563 De Zavala Rd, Ste 190
San Antonio, TX 78249
Office only. Tom comes to you for every repair.
Monday–Friday, 8am–6pm
Saturday & Sunday: Closed
Owner-operated appliance repair in North San Antonio. Tom does every repair himself, with honest prices and OEM parts.
5.0★★★★★285+ Google reviewsServices
Contact
- (210) 209-3029
- contact@tomtecki.com
- Mobile service: Tom comes to you
North & North-Central San Antonio - Mon–Fri, 8am–6pm
Sat & Sun: Closed